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As Managing Director, I have overall responsibility for the business which includes the management, direction and delivery of our services to all our members.
I am incredibly committed to our members and ensuring that they see real value in the services we provide and am passionately focused on people development within our organisation.
I encourage a hard working but relaxed environment which results in a happy, motivated and productive team helping to ensure our members receive the very highest levels of service.
I’m involved in the analysis of opportunities to improve the efficiency and effectiveness of our own business model, whilst at the same time enhancing and improving the range of products and services that we provide.